Librarians do not provide medical, legal, business, or assignment advice, but rather, librarians lead students to research resources so that students may reach sound conclusions based on evidence.
Librarians teach and troubleshoot library resources. Further technical or educational help may need to be found with tech support or your Brightspace resources.
Sessions will not be recorded nor will recordings be sent to students after appointments.
Librarians may end a BAL session if guidelines or boundaries are broken.
Where to Go for Non-Library Support
Assignment Questions – Contact instructor by using contact information provided in course
Bongo – Tech support (see below)
BrainFuse – Contact professor to escalate any BrainFuse issues to CAGS faculty development.
Brightspace – Tech support
Grammarly – Enter an IT work order (see below)
Kaltura – Tech support
Microsoft Products – Tech support
PERRLA – Enter an IT work order
Podcasts – Contact instruction for assistance with platform
Zoom – Tech support
Tech Support
All students are expected to have a certain level of technology and skills as written in the Student Handbook.